Privacy Policy
1. Introduction
At Wynter Systems (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our AI-powered marketing services, or interact with us.
We comply with the General Data Protection Regulation (GDPR) and other applicable data privacy laws.
2. Data We Collect
We may collect the following types of personal data:
✅ Contact Information – Name, email address, phone number, and business details.
✅ Website & Analytics Data – IP address, browser type, pages visited, and time spent on site (via Google Analytics, Meta Pixel, etc.).
✅ Chatbot & Social Media Interactions – Information you provide when messaging us via chatbot or social media.
✅ Marketing Preferences – Data on your communication preferences and opt-in status.
We do NOT collect or store:
❌ Protected Health Information (PHI)
❌ Sensitive data (e.g., financial details, medical records)
3. How We Collect Data
We collect personal data through:
Website Forms – When you submit contact forms or sign up for newsletters.
Chatbot Interactions – When you communicate with our AI chatbot on social media or our website.
Cookies & Tracking Technologies – Using tools like Google Analytics and Meta Pixel.
Direct Communication – When you contact us by email or phone.
📌 You can choose not to provide certain information, but this may limit your ability to use certain features or services.
4. How We Use Your Data
We use your personal data for the following purposes:
✔ Providing and improving our AI-powered marketing services.
✔ Responding to inquiries and customer support requests.
✔ Sending newsletters, updates, and promotional materials (only with your consent).
✔ Analyzing website traffic and user engagement to optimize user experience.
✔ Personalizing marketing content based on your preferences.
🚨 We do NOT sell, trade, or share your data with third parties for marketing purposes.
5. Legal Basis for Processing Personal Data (GDPR Compliance)
Under GDPR (Article 6), we process your data based on:
Consent – When you subscribe to newsletters or use our chatbot.
Legitimate Interest – To improve our services and analyse website traffic.
Contractual Obligation – When necessary to deliver services you have requested.
📌 You have the right to withdraw consent at any time.
6. How We Protect Your Data
We implement strict security measures to prevent unauthorised access, loss, or misuse of personal data, including:
✔ Data encryption and secure storage.
✔ Access control measures (only authorised personnel can access data).
✔ Compliance with GDPR-aligned third-party tools.
7. Cookies & Tracking Technologies
We use cookies and tracking tools (Google Analytics, Facebook Pixel) to improve user experience and measure performance.
📌 Your Choices:
You can disable cookies in your browser settings.
You can opt out of tracking using the cookie consent banner on our website.
8. Data Sharing & Third-Party Services
We may share your data with:
Payment processors (if applicable).
Analytics providers (Google Analytics, Facebook Pixel).
Chatbot & CRM platforms (ManyChat, Tidio, etc.).
📌 All third-party providers comply with GDPR data security standards.
🚨 We do NOT sell or trade your personal data.
9. International Data Transfers
If you access our services from outside the EU, your data may be transferred to servers in the United Kingdom. We take steps to ensure your data is protected in compliance with GDPR.
10. Your GDPR Rights
If you are an EU resident, you have the right to:
✅ Access your personal data (request a copy).
✅ Correct inaccurate data.
✅ Request deletion of your data ("Right to Be Forgotten").
✅ Withdraw consent for marketing emails.
✅ Restrict or object to data processing.
✅ Data portability – Request your data in a machine-readable format.
📩 To exercise these rights, contact us at: contact@wyntersystems.com
11. Data Retention Policy
We retain your data only as long as necessary to fulfil our services and legal obligations.
📌 Retention period: 6 months
12. Updates to This Privacy Policy
We may update this policy periodically. Significant changes will be notified on our website or via email.
📌 Last updated: 15/02/25
13. Contact Information
For questions, data requests, or privacy concerns, contact us at:
📧 Email: contact@wyntersystems.com
🌐 Website: wyntersystems.com